Return and Exchange Policy
Style and size changes
Once the product put into production, no modification can be made.
If you have a modification request, please contact us within 48 hours after placing your order.
Over 48 hours of modification request, we will not process.
The following is the specific damage situation treatment solutions:
*Refund: We will refund in full, not including shipping fee.
*Remake: We will free remake new one for you. [Recommended Solution]
Wrong product from warehouse
* Due to the negligence of the warehouse staff, you have received the product of other’s orders.
Please contact us to email@example.com within 48 hours and attach the pictures and information of the product, our customer service staff will be happy to help for you.
You can choose one of the following solutions:
- Return and redo: We will provide to you with our return address and bear the return shipping costs. And we will remake your order.
- Return and refund: We will provide you with our return address and bear the return shipping cost. After you send the package, we will refund 100% to you..